Lead AI Agent

The Problem

The client's support team was drowning in thousands of repetitive WhatsApp messages and DMs every week. Leads were getting cold waiting for simple answers, and human agents were spending 80% of their day answering FAQs instead of handling high-value escalations.

The Solution

Built a multi-turn, stateful AI agent pipeline that integrates directly into WhatsApp and their internal CRM.

• —n8n webhooks intercept incoming messages and route them to an LLM tailored with company knowledge.
• —The agent qualifies leads via natural conversation, extracting budget, intent, and timelines.
• —Qualified leads are automatically pushed to HubSpot with a generated summary.
• —Complex requests trigger an instant human-handoff alert in Slack.

The Result

• —Automated 75% of inbound inquiries, saving the team over 30 hours a week.
• —Lead response time dropped from 4 hours to 4 seconds.
• —Pipeline easily handles surges in traffic with 99.9% uptime.